Returns & Exchanges

At Haro Bikes, we stand behind the quality of our gear and want to ensure you are completely satisfied with your ride. If your purchase isn't the perfect fit, you can return unused items in their original packaging within 30 days of delivery.

1

Initiate Your Return

Visit our online returns portal with your order number and zip code to select the items you wish to send back.

2

Prepare the Package

Carefully pack your items in their original box, ensuring all components, manuals, and protective padding are included to prevent damage during transit.

3

Attach Shipping Label

Print the prepaid shipping label provided via email and securely affix it to the outside of your package, covering any previous shipping marks.

4

Drop Off and Refund

Take your package to the nearest authorized carrier location; once our warehouse inspects the return, your refund will be processed within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing